Silver City, NM, April 11, 2019 – Gila Regional Medical Center (GRMC), a 68-bed acute care hospital serving Grant County in southwest New Mexico, issued a warning to beware of fraudulent or scam phone calls that claim to be coming from GRMC.

There have been reports from people who received phone calls that claim to be coming from Gila Regional demanding immediate payment or credit card information. These calls are likely fraudulent or scams using spoofing technology to deceive consumers. Spoofing means the phone number that shows up on Caller ID is not the actual originating phone number.

The public is reminded to be cautious – if a call appears to come from Gila Regional and is requesting personal information, there are steps you should take. You should:

• Hang up and call GRMC directly — the main phone number for Gila Regional is (575) 538-4000, and Patient Financial Services can be reached at (575) 574-4989;
• Tell the caller you will only give the information in person or by calling the Patient Financial Services department directly;
• Contact GRMC with any questions or concerns.

More information regarding fake debt collectors can be found on the Federal Trade Commission website at https://www.consumer.ftc.gov/articles/0258-fake-debt-collectors .

Gila Regional Medical Center is a county-owned, not-for-profit, 68-bed acute care hospital with a strong commitment to the people they serve. Investments in technology and certified caregivers provide quality care delivery through a patient-centered approach. It is home to the Gila Regional Cancer Center; the Surgical Center of the Southwest and was rated a 4-Star Quality Care Hospital by the Centers for Medicaid and Medicare Services.