SANTA FE – New Mexico Adult Protective Services has received approximately 18,000 allegations of elder abuse, neglect and exploitation so far in 2026, state officials said, as the state marks Elder Abuse Awareness Month with a push to help New Mexicans recognize the warning signs and report suspected abuse. 

Elder abuse can take many forms, including physical and emotional abuse, neglect, abandonment, financial exploitation and scams. This includes scams that often target older adults, including fraudulent phone calls, impersonation schemes, and romance scams. These situations are often underreported, leaving many older adults isolated or without the support they need. 

"As New Mexico's older population continues to grow, it is more important than ever that we look out for one another and recognize when someone may need help," said Emily Kaltenbach, Aging Department secretary. "By learning the signs and speaking up when something feels wrong, we can help protect those who may be vulnerable." 

According to the National Council on Aging, approximately one in 10 Americans age 60 and older may have experienced some form of elder abuse. Social isolation, cognitive decline, physical disabilities, and limited access to services can all make someone more susceptible to experiencing abuse. 

Warning signs of abuse, neglect or exploitation may include: 

Unexplained injuries, such as cuts, scratches, bruises, broken bones or bedsores

Sudden changes in behavior

Withdrawal from social activities or communication

Poor hygiene, malnutrition, or unsafe living conditions

Sudden financial changes or unusual banking activity

Fearfulness around caregivers or family members

Lack of access to medication, medical care or basic needs

"Preventing elder abuse starts with awareness and connection," said Corey Roybal, Adult Protective Services Director. "Checking on a neighbor, noticing unusual behavior, or asking questions when something doesn't seem right can make a meaningful difference in someone's well-being."

New Mexicans who suspect abuse, neglect or exploitation of a vulnerable adult are encouraged to report concerns to Adult Protective Services. Reports can be made 24 hours a day through the statewide intake line at 866-654-3219.

To learn more about elder abuse prevention and available resources, visit the New Mexico Aging and Long-Term Services Department website at aging.nm.gov.